To order your medication telephone the POD service on 01782 432469.

You can call the POD Service between 9am and 4pm Monday to Friday excluding Bank Holidays.

You can order medication, raise a medication query, request an alternative medication or request an early supply due to holidays etc.

You can order your medication up to a maximum of 10 days in advance.

Our call handlers are working extremely hard to answer all calls as soon as they possibly can. Your patience and understanding is appreciated. If you can, please Telephone the POD Service team and keep the practice phone lines for patients who need them most.

Our dedicated and fully trained prescription clerks can deal with your prescription request and any queries that you may have. They will make sure you have the correct quantity of medications, reducing the amount of waste generated.

If your request is urgent (required within 24 hours), then please call the Practice directly.

Online service - Now Available

A brand-new online Prescribing Ordering Direct (POD) webform has been launched for our practice. In addition to the current phone service provided by the POD team, an online prescription ordering webform is available so patients can order their repeat prescriptions quickly and easily online, with just a few clicks of a button.   

This webform can be accessed 24 hours a day with a smartphone, tablet, or personal computer at the following link: Prescription Ordering Direct Service Request Webform 

POD Survey

If you have used the POD service between November 2024 and April 2025 we would be grateful if you could anonymously answer some questions regarding your experience of this service using this link: https://forms.office.com/e/nFGrS1HrF2 Thank you