Dr Miles and Partner - Patient Participation Group (PPG)

Patient Participation Group (PPG)

The PPG was developed in September 2010. This was done by advertising in the practice for volunteers. When this was not successful the practice targeted certain patients, whom they thought would be helpful in the role and wrote to them to ask for expression of interest – engaging with all age groups, ethnicities, disabilities or their representatives where applicable i.e. care home staff.

Once a list was compiled of volunteers who had expressed an interest a date for the first meeting was arranged.

At the first meeting a chairperson, vice chairperson and secretary were appointed.

Chairperson: A retired corporate engineer registered with the engineering council, A member of the Institute for Road Transport Engineers, member of the Federation International DES expert En automobiles. Worked for a major insurance company for 30 years as an engineering and forensic expert. Aswell as this has sat as chairperson for the school PTA and SAMS
Vice chairperson: Born and raised in Stoke-on-Trent, working in the mines and at Creda. Before becoming a first responder with West Midlands Ambulance service in 2008, attended college to study criminology, sociology and psychology. Is a member of the St John’s ambulance service and a volunteer buddy within North Staffordshire voluntary services. Has been an active committee member of a local workingman’s club and the local neighbourhood watch scheme.
Secretary: Worked in General Practice since 1995 after studying at Stoke-on-Trent College for the AMSAPR diploma, and having various duties from receptionist, data input clerk, to the present position. Been an active member of a local school PTA and a volunteer with a local Brownie Pack.

Following the first meeting the chairperson compiled a “mission statement” for the group.