News

Upcoming CQC Inspection

Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on the care you received from us by visiting www.cqc.org.uk/sye or by calling 03000 616161

Veteran Friendly Practice

We’re proud to be a Veteran Friendly Accredited GP practice and to support our veteran community this Remembrance Day.

We know that this Remembrance Day is likely to be particularly challenging for the many veterans in our community and we want you to know that we are trained and committed to effectively identifying and supporting your health needs.

As a Veteran Friendly Accredited practice, our team:

•recognises the importance of identifying veteran patients within our community

•understands the unique health needs that veterans may have

•strives to provide veterans with the very best care and support

•knows about the specialist veteran healthcare services that exist

•undertakes regular training and development to ensure we’re able to deliver the very best care to veterans in our community and meet the health commitments of the Armed Forces Covenant

If you’re a veteran patient, please do let us know that you have served so that we can make sure you receive the most appropriate and best care, if and when you ever need it.

You can learn more about the accreditation and how it supports veteran patients, here: rcgp.org.uk/veterans

Check your heart health

FIBRICHECK YOUR HEART’S HEALTH AT YOUR FINGERTIPS

Tackling Dehydration

Published on 10th Feb 2026

Weekly support for those bereaved by suicide

Published on 10th Feb 2026

My Pregnancy Notes

Are you pregnant, or thinking of becoming pregnant? Have you recently had a baby? Please follow this link here to find out more about how to access up to date information, diaries for you and baby, delivery plans and lots of other useful information. This is a new service in our area, just for you!

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access or any other provider you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp.

Care Navigation - Message from Dr Valasapalli

We are introducing an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.

This means that our specially trained reception staff may ask questions about why appointments are required.

You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.

Our trained reception staff will be able to offer you the most appropriate help using the range of information they have access to.

If you have any questions, don’t hesitate to speak to The Practice Manager.