New Patient Registration
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The procedure for registering new patients is as follows:
If the list is open, the receptionist will give patient forms to complete and an appointment with the Practice Nurse
When the patient has been seen by the Practice Nurse and if they still wish to be registered, the information will be put onto the computer and records requested from the PCT.
If the practice list is closed the patient will be given a letter of explanation and instructions on who to contact in order for find a GP.
Named Accountable GP
As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are to be allocated a named accountable GP.
What does ‘accountable’ mean?
The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of those patients where required, on the patients behalf.
However, this does not mean that they will be the only GP or clinician who will provide care to that patient. This GP may be a partner or a salaried GP.
Can patients choose their own named GP?
In the first instance, patients will simply be allocated a named GP. However, if a patient requests a particular GP, reasonable effort will be made to accommodate their preference.
Do patients have to see their named GP when they book an appointment?
No. Patients can and should feel free to choose to see any GP or nurse in the practice in line with current arrangements. However, if their preferred choice of GP is not available, an alternative will be offered.
As of January 2016 all patents registered with Dr Miles or Dr Valasapalli have been allocated a named GP.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services